Job Burnout: Causes and Prevention from the Human Services Perspective

Recently, the World Health Organization made news by acknowledging burnout as a billable code identifying it as an occupational phenomenon (World Health Organization, 2019). This billable ICD-11- code, Z73.0, provides evidence of burnout and creates a framework for treatment. Job burnout is a product of workplace stressors. The source of these workplace stressors ranges from organizational stressors to workplace environmental stressors. Eventually, the stressors lead to job burnout for human service professionals. This article explores job burnout antecedents, technology and its contribution to job burnout, and self-care techniques to ameliorate job burnout.