Practice and experience of "high-quality nursing services demonstration project" activities

Objective To carry out high-quality nursing services demonstration project, fully fulfill duties of nursing staff to provide quality care. Methods The high-quality nursing services demonstration project was first carried out in 4 pilot ward. The pilot ward studied and discussed carefully, receiving standard training, changing concepts, reasonable adjusting schedule mode, carrying out level use of nurses,responsibility to the group and responsibility to the people, and using nursing records in table format, freeing nurses from complex care record, returning the time to nurses and to patients. Results Nursing quality dramatically improved than before. Conclusions To strengthen basic nursing, make nurses change ideas,improve service consciousness, enhance the sense of responsibility, so that the nursing measures can be put in place to promote nurse-patient communication and improve patient satisfaction significantly. Key words: Basic nursing; High quality care; Nursing quality; Satisfaction degree