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2013•International Journal of Managment, IT and EngineeringRequires access

Customer satisfaction of internet banking & theory of big push: An empirical study of Bijapur City

Savita S. Patil

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Abstract

The purpose of this study is to find out the Customer satisfaction of internet banking users which leads to make more loyal customer and hence loyalty leads to the attracting more customer, expansion of business and increase in net profit.

About this research paper

What this paper is about

The purpose of this study is to find out the Customer satisfaction of internet banking users which leads to make more loyal customer and hence loyalty leads to the attracting more customer, expansion of business and increase in net profit.

Why it matters

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Key contribution

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Method / approach

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Available abstract

The purpose of this study is to find out the Customer satisfaction of internet banking users which leads to make more loyal customer and hence loyalty leads to the attracting more customer, expansion of business and increase in net profit.

Key concepts: Customer satisfaction, Business, Loyalty business model, The Internet, Marketing, Customer retention, Profit (economics), Loyalty

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Customer satisfaction of internet banking & theory of big push: An empirical study of Bijapur City — Research Paper | ScholarLens