2012ZENITH International Journal of Multidisciplinary ResearchRequires access

A discourse on concept of customer in higher education

Patanjali Mishra

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Abstract

The change, which is being felt by Indian University institution, must instigate them to apply the marketing concepts to their strategies. It becomes imperative to determine the customers and identify their needs, desires and aspirations. Although, available literature shows some sort of discrepancies, while defining the concept of a university customer. This paper will be discussing different existing concepts of customers in higher education

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What this paper is about

The change, which is being felt by Indian University institution, must instigate them to apply the marketing concepts to their strategies. It becomes imperative to determine the customers and identify their needs, desires and aspirations. Although, available literature shows some sort of discrepancies, while defining the concept of a university customer. This paper will be discussing different existing concepts of customers in higher education

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Available abstract

The change, which is being felt by Indian University institution, must instigate them to apply the marketing concepts to their strategies. It becomes imperative to determine the customers and identify their needs, desires and aspirations. Although, available literature shows some sort of discrepancies, while defining the concept of a university customer. This paper will be discussing different existing concepts of customers in higher education

Key concepts: sort, Institution, Higher education, Marketing, Sociology, Mathematics, Mathematics education, Social science

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