Innovating Strategy of the Modern Reference Service in University Library
Huijun Wang
Abstract
Huijun Wang
Abstract
Centering on the service idea,the information source, the service mode,the service area,the service method,the service object,the service personal and the correlation question,the universities library should make innovating strategies and take the effective measures in connection with the new characteristic and the new question of the modern reference service,only thus can it achieve the modern reference service value,realize the ultimate goal of the library to service the users excellently and effectively,bring about the sustainable development of the modern reference service value in the university library.
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Centering on the service idea,the information source, the service mode,the service area,the service method,the service object,the service personal and the correlation question,the universities library should make innovating strategies and take the effective measures in connection with the new characteristic and the new question of the modern reference service,only thus can it achieve the modern reference service value,realize the ultimate goal of the library to service the users excellently and effectively,bring about the sustainable development of the modern reference service value in the university library.
Key concepts: Service (business), Service design, Service desk, Service catalog, Computer science, Object (grammar), Value (mathematics), Service delivery framework