Yan Yue-ying
Abstract
As a basic tenet,service is the master stroke that running through the development of library and the key value of library.In modern library service,readers need to be understood,studied and developed so as to improve the service level.New service ideas should be cultivated and the service mode should be conformed.
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As a basic tenet,service is the master stroke that running through the development of library and the key value of library.In modern library service,readers need to be understood,studied and developed so as to improve the service level.New service ideas should be cultivated and the service mode should be conformed.
Key concepts: Service (business), Key (lock), Service design, Service catalog, Computer science, Service delivery framework, Value (mathematics), Service desk