The Transformation of Information Service Way in University Library
Bin Song
Abstract
Bin Song
Abstract
With the expansion of information service function in university library,university library has to change the concept of information service and enhance the level of information service in order to meet the readers' all-round,multi-level demand for personalized information.Therefore,the transformation of information service in university library in mainly manifested in the following aspects:this paper argues that the ways to the change of information services function in University Library include:from the passive service to the initiative service;from the public service to the personalized service;from the static service to the dynamic service;from the dispersive service to the integrative service;from one-way service to the interactive service.
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With the expansion of information service function in university library,university library has to change the concept of information service and enhance the level of information service in order to meet the readers' all-round,multi-level demand for personalized information.Therefore,the transformation of information service in university library in mainly manifested in the following aspects:this paper argues that the ways to the change of information services function in University Library include:from the passive service to the initiative service;from the public service to the personalized service;from the static service to the dynamic service;from the dispersive service to the integrative service;from one-way service to the interactive service.
Key concepts: Service design, Service catalog, Service (business), Service desk, Service science, management and engineering, Service delivery framework, Service guarantee, World Wide Web