2006•Sci-Tech Information Development & EconomyRequires access

Discussion on the Information Service and the Knowledge Service

Xi Wang

Abstract

This paper discusses on the concepts of the information service and the knowledge service and their distinctions,expounds that the knowledge service is the deepening and developing trend of the information service,and points out that the library should make all-sided innovation under the network environment,and provide the deep-level knowledge service.

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Available abstract

Key concepts: Service (business), Service design, Knowledge management, Service catalog, Service delivery framework, Service desk, Service provider, Computer science