A Study on Automated Negotiation Methodology for Multi-lateral Concurrent Negotiation
Cho Min-Je, Choi Hyung Rim, Kim Hyun Soo, Hong Soon Goo, Park Young Jae, Shim Jung Hoon
Abstract
Cho Min-Je, Choi Hyung Rim, Kim Hyun Soo, Hong Soon Goo, Park Young Jae, Shim Jung Hoon
Abstract
Though studies on negotiations have actively been conducted in the field of e-Commerce so far, some problems have yet to be solved and many application fields of negotiation systems exist. Currently, many businesses shift from various fields to e-Commerce market, due to recent social changes and expansion of e-Commerce market; however, we need to develop the study of automated agents to resolve the issue of negotiation, which is an essential element in the e-Commerce, by minimizing human interference under the e-Commerce environment. In this study, we intend to propose a new negotiation protocol considering the negotiation alternatives through continuous negotiation rounds in relation to an automated negotiation issue whose participants are one to N (seller to buyers). We also present an agent-facilitated negotiation methodology by which negotiation alternative generation process is automated, in consideration of buyer's negotiation attributes and strategies in the negotiation system.
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Though studies on negotiations have actively been conducted in the field of e-Commerce so far, some problems have yet to be solved and many application fields of negotiation systems exist. Currently, many businesses shift from various fields to e-Commerce market, due to recent social changes and expansion of e-Commerce market; however, we need to develop the study of automated agents to resolve the issue of negotiation, which is an essential element in the e-Commerce, by minimizing human interference under the e-Commerce environment. In this study, we intend to propose a new negotiation protocol considering the negotiation alternatives through continuous negotiation rounds in relation to an automated negotiation issue whose participants are one to N (seller to buyers). We also present an agent-facilitated negotiation methodology by which negotiation alternative generation process is automated, in consideration of buyer's negotiation attributes and strategies in the negotiation system.
Key concepts: Negotiation, Computer science, Field (mathematics), Knowledge management, Relation (database), Process (computing), Protocol (science), Process management