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AN EVALUATION PROCESS FOR AUTOMATIC TICKETING SYSTEMS FOR PUBLIC TRANSPORT

María de Lourdes Martínez Ruiz, Milena Bodmer, H R Neto

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Abstract

The aim of this paper is to analyze the application of electronic ticketing systems and the possible benefits offered by these electronic ticketing technologies applied to current bus systems. The approach comes from the growing importance of modern ticketing systems in transportation, considering any technical, social and economical urban context. They can be used as monitoring tools and can help improve the efficiency and the service level of fare systems. The proposed methodology focuses on the benefits obtained by the use of each technology, based on study cases implemented or being implemented in Brazil. The automatic ticketing systems are evaluated by means of the hierarchical analysis method able to find the best option in order to optimize the fare system.

About this research paper

What this paper is about

The aim of this paper is to analyze the application of electronic ticketing systems and the possible benefits offered by these electronic ticketing technologies applied to current bus systems. The approach comes from the growing importance of modern ticketing systems in transportation, considering any technical, social and economical urban context. They can be used as monitoring tools and can help improve the efficiency and the service level of fare systems. The proposed methodology focuses on the benefits obtained by the use of each technology, based on study cases implemented or being implemented in Brazil. The automatic ticketing systems are evaluated by means of the hierarchical analysis method able to find the best option in order to optimize the fare system.

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Available abstract

The aim of this paper is to analyze the application of electronic ticketing systems and the possible benefits offered by these electronic ticketing technologies applied to current bus systems. The approach comes from the growing importance of modern ticketing systems in transportation, considering any technical, social and economical urban context. They can be used as monitoring tools and can help improve the efficiency and the service level of fare systems. The proposed methodology focuses on the benefits obtained by the use of each technology, based on study cases implemented or being implemented in Brazil. The automatic ticketing systems are evaluated by means of the hierarchical analysis method able to find the best option in order to optimize the fare system.

Key concepts: Process (computing), Public transport, Context (archaeology), Computer science, Service (business), Transport engineering, Order (exchange), Intelligent transportation system

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