HOW ITS CAN PROMOTE COORDINATED PASSENGER INTERMODAL OPERATIONS AND SERVICES: AN INSTITUTIONAL PERSPECTIVE

This paper presents the results of an investigation, from an institutional perspective, of passenger intermodal operations and services in urban areas of the State of California in the United States and how the use of intelligent transportation systems can help foster enhanced cooperation and coordination among those public transport agencies sharing intermodal passenger transfer facilities. The results of the study are based on responses to a survey that was administered to representatives from a sample of such facilities (including public transit and passenger rail) and focus on understanding how such intermodal sites are managed, how agencies sharing such a facility relate to one another, and how intelligent transportation technologies can be used to enhance the institutional relationships.