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2002•Journal of International Crisis and Risk Communication ResearchOpen access

NEW METHODOLOGY FOR EVALUATING A TOLL PLAZA'S LEVEL OF SERVICE

Jack Klodzinski, Haitham Al-Deek

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Abstract

A new methodology which uses field and simulation data for evaluating a toll plaza's level of service (LOS) was proposed. Two different toll plazas and various configurations for each of the toll plaza were examined. The cumulative delay was found to be most appropriate on examination of selected data groups from two different toll plazas. The 85th percentile of the cummulative individual vehicular delays was concluded to accurately capture the delay experienced by the majority of the drivers.

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What this paper is about

A new methodology which uses field and simulation data for evaluating a toll plaza's level of service (LOS) was proposed. Two different toll plazas and various configurations for each of the toll plaza were examined. The cumulative delay was found to be most appropriate on examination of selected data groups from two different toll plazas. The 85th percentile of the cummulative individual vehicular delays was concluded to accurately capture the delay experienced by the majority of the drivers.

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Available abstract

A new methodology which uses field and simulation data for evaluating a toll plaza's level of service (LOS) was proposed. Two different toll plazas and various configurations for each of the toll plaza were examined. The cumulative delay was found to be most appropriate on examination of selected data groups from two different toll plazas. The 85th percentile of the cummulative individual vehicular delays was concluded to accurately capture the delay experienced by the majority of the drivers.

Key concepts: Toll, Transport engineering, Service (business), Field (mathematics), Computer science, Operations research, Engineering, Business

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