2021•Actual problems of improving of current legislation of UkraineOpen access

THE INFLUENCE OF INFORMATION TECHNOLOGY OUTSOURCING ON THE EFFICIENCY OF ENTERPRISES

Serhii Nazarenko

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Abstract

In today's competitive environment, it is important to improve the activities of enterprises through the introduction of information technology outsourcing. The introduction of the latest developments and programs in the management and production activities of enterprises is the key to their success in the market, as it contributes to the rational use of resources, improving quality processes in enterprises. The main processes and trends in the functioning of the Ukrainian IT market are studied. It is established that the IT outsourcing sector will remain the main factor of positive changes in the near future and will increase the provision of services for both domestic needs and high-tech exports. The most developed sectors of IT outsourcing use are identified. The main problems of functioning of the IT sector, including outsourcing of information technologies, are revealed, and perspective directions of growth of the IT market are established. The direct and concomitant results of the use of information technology outsourcing for enterprises are determined. The necessity of state support for the development of information technology outsourcing and the introduction of the use of IT technologies in the activities of public authorities is substantiated.

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In today's competitive environment, it is important to improve the activities of enterprises through the introduction of information technology outsourcing. The introduction of the latest developments and programs in the management and production activities of enterprises is the key to their success in the market, as it contributes to the rational use of resources, improving quality processes in enterprises. The main processes and trends in the functioning of the Ukrainian IT market are studied. It is established that the IT outsourcing sector will remain the main factor of positive changes in the near future and will increase the provision of services for both domestic needs and high-tech exports. The most developed sectors of IT outsourcing use are identified. The main problems of functioning of the IT sector, including outsourcing of information technologies, are revealed, and perspective directions of growth of the IT market are established. The direct and concomitant results of the use of information technology outsourcing for enterprises are determined. The necessity of state support for the development of information technology outsourcing and the introduction of the use of IT technologies in the activities of public authorities is substantiated.

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Available abstract

In today's competitive environment, it is important to improve the activities of enterprises through the introduction of information technology outsourcing. The introduction of the latest developments and programs in the management and production activities of enterprises is the key to their success in the market, as it contributes to the rational use of resources, improving quality processes in enterprises. The main processes and trends in the functioning of the Ukrainian IT market are studied. It is established that the IT outsourcing sector will remain the main factor of positive changes in the near future and will increase the provision of services for both domestic needs and high-tech exports. The most developed sectors of IT outsourcing use are identified. The main problems of functioning of the IT sector, including outsourcing of information technologies, are revealed, and perspective directions of growth of the IT market are established. The direct and concomitant results of the use of information technology outsourcing for enterprises are determined. The necessity of state support for the development of information technology outsourcing and the introduction of the use of IT technologies in the activities of public authorities is substantiated.

Key concepts: Outsourcing, Business, Knowledge process outsourcing, Industrial organization, Information technology, Quality (philosophy), Competitive advantage, Commerce

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