2011Systems Engineering ProcediaOpen access

Producer Services Outsourcing Risk Control Based on Outsourcing Contract Design: Industrial Engineering Perspective

Sanfa Cai, Kai Ci, Bin Zou

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Abstract

Producer services outsourcing is facing many risks. If the outsourcing enterprise can’t carry on the analysis, appraisal and control of producer services outsourcing sufficiently, then the outsourcing enterprise not only can’t obtain benefits, but also has the inestimable loss from the outsourcing. This paper analyzes risk factors of producer services outsourcing, from the perspective of engineering, the paper affords managers a theoretic method to control outsourcing risks by designing the incentive and monitoring mechanism of the producer services outsourcing contract.

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Producer services outsourcing is facing many risks. If the outsourcing enterprise can’t carry on the analysis, appraisal and control of producer services outsourcing sufficiently, then the outsourcing enterprise not only can’t obtain benefits, but also has the inestimable loss from the outsourcing. This paper analyzes risk factors of producer services outsourcing, from the perspective of engineering, the paper affords managers a theoretic method to control outsourcing risks by designing the incentive and monitoring mechanism of the producer services outsourcing contract.

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Available abstract

Producer services outsourcing is facing many risks. If the outsourcing enterprise can’t carry on the analysis, appraisal and control of producer services outsourcing sufficiently, then the outsourcing enterprise not only can’t obtain benefits, but also has the inestimable loss from the outsourcing. This paper analyzes risk factors of producer services outsourcing, from the perspective of engineering, the paper affords managers a theoretic method to control outsourcing risks by designing the incentive and monitoring mechanism of the producer services outsourcing contract.

Key concepts: Outsourcing, Knowledge process outsourcing, Incentive, Business, Industrial organization, Control (management), Risk Control, Perspective (graphical)

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