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2018•MATEC Web of ConferencesOpen access

Research on Industrial Design Laboratory with Service Design Concept

Qiang Wang, Haichao Zhang, Wang Li

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Abstract

In industrial design teaching, the laboratory is an important teaching space for cultivating students' innovative spirit, practical and creative ability. Laboratory space construction, teaching link design, service and management mechanism directly determine the quality of teaching. The paper explores how to redesign laboratory teaching of industrial design professional through the concept and method of service, which enhances the service experience on the service contact and uses participatory service design tools in the teaching process to improve the teaching process and quality.

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What this paper is about

In industrial design teaching, the laboratory is an important teaching space for cultivating students' innovative spirit, practical and creative ability. Laboratory space construction, teaching link design, service and management mechanism directly determine the quality of teaching. The paper explores how to redesign laboratory teaching of industrial design professional through the concept and method of service, which enhances the service experience on the service contact and uses participatory service design tools in the teaching process to improve the teaching process and quality.

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OpenAlex reports 2 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

In industrial design teaching, the laboratory is an important teaching space for cultivating students' innovative spirit, practical and creative ability. Laboratory space construction, teaching link design, service and management mechanism directly determine the quality of teaching. The paper explores how to redesign laboratory teaching of industrial design professional through the concept and method of service, which enhances the service experience on the service contact and uses participatory service design tools in the teaching process to improve the teaching process and quality.

Key concepts: Service design, Service (business), Process (computing), Space (punctuation), Engineering management, Quality (philosophy), Engineering, Industrial design

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