Zou Su-bin
Abstract
In the scope of academic libraries service, interactive service indicates the developing orientation of the service mode of libraries. How to carry out interactive service in libraries not only needs the coordination and cooperation of all aspects, but also needs the innovation of ideas and knowledge.
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In the scope of academic libraries service, interactive service indicates the developing orientation of the service mode of libraries. How to carry out interactive service in libraries not only needs the coordination and cooperation of all aspects, but also needs the innovation of ideas and knowledge.
Key concepts: Scope (computer science), Service (business), Service design, Computer science, Service delivery framework, Knowledge management, World Wide Web, Process management