2013•Journal of Academic Library and Information ScienceRequires access

Research on the system and mode of knowledge service products in academic libraries

Chen Bi

Abstract

This article expounds the system and mode of knowledge service products,probes the interrelationships between each two of the users,librarians and information resources in the process of service carried out by libraries.The contents of assessment for knowledge service,the index of readers' satisfaction and selfassessment of librarians are also briefly discussed in the article.

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Available abstract

Key concepts: Service (business), Knowledge management, Process (computing), Mode (computer interface), Computer science, Index (typography), World Wide Web, Business