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Research on Job Burnout Theory

YU Ruibo

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Abstract

Burnout as a social problem which occurs mostly in service industries has caused many countries' concern and has become undeniable problems in China.The theories concerned extend gradually from psychology,sociology to human resources management.This paper,on the basis of literature review,outlines the concept and characteristics of burnout,summarizes the leading factors and the main measurement tools,and proposes intervention measures of job burnout from the two aspects of individual and organization.Finally,this paper summarizes existing research and makes a prospect.

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What this paper is about

Burnout as a social problem which occurs mostly in service industries has caused many countries' concern and has become undeniable problems in China.The theories concerned extend gradually from psychology,sociology to human resources management.This paper,on the basis of literature review,outlines the concept and characteristics of burnout,summarizes the leading factors and the main measurement tools,and proposes intervention measures of job burnout from the two aspects of individual and organization.Finally,this paper summarizes existing research and makes a prospect.

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Available abstract

Burnout as a social problem which occurs mostly in service industries has caused many countries' concern and has become undeniable problems in China.The theories concerned extend gradually from psychology,sociology to human resources management.This paper,on the basis of literature review,outlines the concept and characteristics of burnout,summarizes the leading factors and the main measurement tools,and proposes intervention measures of job burnout from the two aspects of individual and organization.Finally,this paper summarizes existing research and makes a prospect.

Key concepts: Burnout, Intervention (counseling), Psychology, Service (business), Knowledge management, Social psychology, Management science, Applied psychology

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