Huang Yong-me
Abstract
This paper expounds the concepts and features of digital reference service,and connecting with the practice of digital reference service,advances the functional module that the construction of digital reference service system in current university library should possess and the developing direction of service.
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This paper expounds the concepts and features of digital reference service,and connecting with the practice of digital reference service,advances the functional module that the construction of digital reference service system in current university library should possess and the developing direction of service.
Key concepts: Digital reference, Service (business), Computer science, Digital library, Service design, World Wide Web, Service delivery framework, Business