Ya Deng
Abstract
This paper expounds the connotations,main forms and features of the digital reference service,analyzes on the present situation of and problems existing in the digital reference service of university libraries,and advances some countermeasures for developing the digital reference service.
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This paper expounds the connotations,main forms and features of the digital reference service,analyzes on the present situation of and problems existing in the digital reference service of university libraries,and advances some countermeasures for developing the digital reference service.
Key concepts: Digital reference, Service (business), Computer science, Digital library, World Wide Web, Business, Literature, Poetry