The Transformation of the Reference Service of the Library:from the Traditional Reference Service to the Digital Reference Service
Zhai Yan-fan
Abstract
Zhai Yan-fan
Abstract
This paper introduces the developing course of the reference service of the library,expounds the similarities and differences between the digital reference service and the traditional reference service,probes into the challenges of the digital reference service to the library science theories,library work modes and librarians.
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This paper introduces the developing course of the reference service of the library,expounds the similarities and differences between the digital reference service and the traditional reference service,probes into the challenges of the digital reference service to the library science theories,library work modes and librarians.
Key concepts: Digital reference, Service (business), Computer science, Service design, Digital library, Digital transformation, World Wide Web, Service catalog