2005Tushuguan luntanRequires access

An Initial Discussion on the Reader Service in University Library

Zhan Chen

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Abstract

Based on the new changes of reader service in library and the actual situation of their own library, the paper discusses how to improve reader service, including system guarantee, innovation of service idea, improving the construction and development of relevant resources of library, and establishing a system service quality evaluation lead by the evaluation of readers.

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What this paper is about

Based on the new changes of reader service in library and the actual situation of their own library, the paper discusses how to improve reader service, including system guarantee, innovation of service idea, improving the construction and development of relevant resources of library, and establishing a system service quality evaluation lead by the evaluation of readers.

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Available abstract

Based on the new changes of reader service in library and the actual situation of their own library, the paper discusses how to improve reader service, including system guarantee, innovation of service idea, improving the construction and development of relevant resources of library, and establishing a system service quality evaluation lead by the evaluation of readers.

Key concepts: Service (business), Computer science, Service quality, Service design, Service catalog, World Wide Web, Quality (philosophy), Engineering management

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