An Initial Discussion on the Reader Service in University Library
Zhan Chen
Abstract
Zhan Chen
Abstract
Based on the new changes of reader service in library and the actual situation of their own library, the paper discusses how to improve reader service, including system guarantee, innovation of service idea, improving the construction and development of relevant resources of library, and establishing a system service quality evaluation lead by the evaluation of readers.
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Based on the new changes of reader service in library and the actual situation of their own library, the paper discusses how to improve reader service, including system guarantee, innovation of service idea, improving the construction and development of relevant resources of library, and establishing a system service quality evaluation lead by the evaluation of readers.
Key concepts: Service (business), Computer science, Service quality, Service design, Service catalog, World Wide Web, Quality (philosophy), Engineering management