2014•Sci-Tech Information Development & EconomyRequires access

Probe into the Quality of University Library's Reader Service

Huang Yiwe

Abstract

Doing well the reader service is the embodiment of the library's core values. This paper expounds the problems existing in reader service of some university libraries, analyzes the factors influencing the quality of university library's reader service, and puts forward some measures for improving the quality of university library's reader service.

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Available abstract

Key concepts: Service (business), Service quality, Quality (philosophy), Library science, Computer science, World Wide Web, Service science, management and engineering, Service design