2003•Journal of Inner Mongolia University for NationalitiesRequires access

Discussion on Reader Service in the Library of University

Hailin Wang

Abstract

Reader service is the central task in the library of university.Professional ethics and specialized ability of the librarians have the important effect on the quality of service.Reader service must change the traditional ideas,extend the field of service,utilizes several forms to furnish the document service and information service for teaching and scientific research,achieve modernizations of management in the library service.

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Key concepts: Service (business), Service design, Service desk, Task (project management), Service delivery framework, Service science, management and engineering, Service quality, World Wide Web