The practice and experience of high quality nursing service used in department of thoracic and tumor surgery
Zhu Jun-feng
Abstract
Zhu Jun-feng
Abstract
Objective:To explore of development high quality nursing service demonstration project activities in thoracic,tumor surgery practice and effect.Methods:Actions include,increase human resources,improve the responsibility of the position,implement the responsibility total-crop-shaving,formulate satisfaction questionnaire.While conducting regular quality inspection and satisfaction survey.Results:Create a high quality nursing service demonstration ward,improve the patient satisfaction and clinical nursing quality.Conclusion:High quality nursing service can improve nursing quality,improve patient satisfaction,strengthened the nurse sense of achievement and honor.
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Objective:To explore of development high quality nursing service demonstration project activities in thoracic,tumor surgery practice and effect.Methods:Actions include,increase human resources,improve the responsibility of the position,implement the responsibility total-crop-shaving,formulate satisfaction questionnaire.While conducting regular quality inspection and satisfaction survey.Results:Create a high quality nursing service demonstration ward,improve the patient satisfaction and clinical nursing quality.Conclusion:High quality nursing service can improve nursing quality,improve patient satisfaction,strengthened the nurse sense of achievement and honor.
Key concepts: Medicine, Nursing, Quality (philosophy), Honor, Service (business), Patient satisfaction, Service quality, Business