2003•Journal of Tsinghua University(Science and Technology)Requires access

The Idea of Performance Measurement of Government in Western Countries and Its Revelation to the Management of Government

Cai Li-hui

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Abstract

Performance Measurement of government as promoted by western countries is to evaluate and grade the performance reflected by inputs, outputs, intermediate outcomes, and end outcomes in the process of the government's management. Performance measurement is a way of government management adopted by western countries in the basic frame of existing political system and after the marketization of part of government function and the delivery of public service; it is also an important channel and method for the public to express their interest and to participate in the management of government. It reflects the development trend that government management seeks social fairness and democracy value, and contains the management idea of public accountability and putting the customer first. The purpose is to maintain the current basic social order, to improve the quality of service, to improve the mechanism of public accountability and to promote the rallying point of public department of government and the public cohesion. The measures for performance measurement of government in western countries are of great importance of reference to our government management.

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What this paper is about

Performance Measurement of government as promoted by western countries is to evaluate and grade the performance reflected by inputs, outputs, intermediate outcomes, and end outcomes in the process of the government's management. Performance measurement is a way of government management adopted by western countries in the basic frame of existing political system and after the marketization of part of government function and the delivery of public service; it is also an important channel and method for the public to express their interest and to participate in the management of government. It reflects the development trend that government management seeks social fairness and democracy value, and contains the management idea of public accountability and putting the customer first. The purpose is to maintain the current basic social order, to improve the quality of service, to improve the mechanism of public accountability and to promote the rallying point of public department of government and the public cohesion. The measures for performance measurement of government in western countries are of great importance of reference to our government management.

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Available abstract

Performance Measurement of government as promoted by western countries is to evaluate and grade the performance reflected by inputs, outputs, intermediate outcomes, and end outcomes in the process of the government's management. Performance measurement is a way of government management adopted by western countries in the basic frame of existing political system and after the marketization of part of government function and the delivery of public service; it is also an important channel and method for the public to express their interest and to participate in the management of government. It reflects the development trend that government management seeks social fairness and democracy value, and contains the management idea of public accountability and putting the customer first. The purpose is to maintain the current basic social order, to improve the quality of service, to improve the mechanism of public accountability and to promote the rallying point of public department of government and the public cohesion. The measures for performance measurement of government in western countries are of great importance of reference to our government management.

Key concepts: Accountability, Government failure, Government (linguistics), Performance management, Marketization, New public management, Public service, Business

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