Cao Xue-qi
Abstract
The paper gives a short treatment of the emergence,development and pattern of library reference service.And on this foundation,the skills and development direction for librarian who engage in digital reference service have been discussed.
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The paper gives a short treatment of the emergence,development and pattern of library reference service.And on this foundation,the skills and development direction for librarian who engage in digital reference service have been discussed.
Key concepts: Digital reference, Service (business), Computer science, Foundation (evidence), Advisory committee, Knowledge management, Process management, Engineering management