2006•Journal of Shanxi Radio & Tv UniversityRequires access

To Reflect Characteristic in Groups' Cooperating,to Increase Quality in Careful Service

Zhang Yaobin

Abstract

Learners' Guidance Group is a service system which has been summarized and probed in open education experiments in Shanxi TV University.Learners' Guidance Group is certified to reflect characteristic in groups' cooperating,to increase quality in careful service for the whole view on Learners' Guidance Group,the standard in service procedure,specializing in service groups,and specific duties in service staff.

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Available abstract

Key concepts: Service (business), Certification, Quality (philosophy), Service quality, Psychology, Group (periodic table), Medical education, Computer science