ORGANIZATIONAL LEARNING AND PERFORMANCE. A CONCEPTUAL MODEL

Throught this paper, our main objective is to propose a conceptual model that links the notions of organizational learning (as capability and as a process) and organizational performance. Our contribution consists in analyzing the literature on organizational learning and organizational performance and in proposing an integrated model, that comprises: organizational learning capability, the process of organizational learning, organizational performance, human capital (the value and uniqueness of human capital), management of the relationship between the process of organizational learning and performance. The result is a model that links organizational learning capability, the process of organizational learning and organizational performance. Our assumption is that the value of human capital, the uniqueness of human capital and management of the relationship between the process of organizational learning and performance are mediators in the relationship between the process of organizational learning and organizational performance. The paper represents a step in linking organizational learning and performance, by proposing a conceptual model, and it needs to be completed with further research in order to undertake an integrated measure of organizational learning and performance.