Lucinda M. Dale
Abstract
Reengineering is not new it has been documented and defined. Reengineering focuses on discontinuous change promising large improvements in the areas of quality, efficiency, and profitability. Reengineering has turned out to be difficult, expensive, and time-consuming. This study explores what reengineering is and what experts say about its successful implementation.
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Reengineering is not new it has been documented and defined. Reengineering focuses on discontinuous change promising large improvements in the areas of quality, efficiency, and profitability. Reengineering has turned out to be difficult, expensive, and time-consuming. This study explores what reengineering is and what experts say about its successful implementation.
Key concepts: Business process reengineering, Profitability index, Computer science, Process management, Quality (philosophy), Business, Engineering, Operations management