1988•Journal of Services MarketingRequires access

SERVICE MARKETING TO YUPPIES

Alan J. Bush, David I. Ortinau

Open publisher page 8 citations

Abstract

One unique group of consumers which has recently attracted the attention of many marketing professionals is the yuppie (young urban professional) market segment. Yet little is known or understood about this segment's service needs, preferences, and behavior or about the marketing strategies necessary to attract this type of consumer to various types of services. The study described here directly investigates yuppie consumers and their preferences and habits concerning services. This article utilizes a study among yuppies concerning a particular service, as well as previous literature on the yuppie market, to provide meaningful insights as to how marketing decision makers can develop more effective marketing strategies to attract yuppie consumers to the various service offerings.

About this research paper

What this paper is about

One unique group of consumers which has recently attracted the attention of many marketing professionals is the yuppie (young urban professional) market segment. Yet little is known or understood about this segment's service needs, preferences, and behavior or about the marketing strategies necessary to attract this type of consumer to various types of services. The study described here directly investigates yuppie consumers and their preferences and habits concerning services. This article utilizes a study among yuppies concerning a particular service, as well as previous literature on the yuppie market, to provide meaningful insights as to how marketing decision makers can develop more effective marketing strategies to attract yuppie consumers to the various service offerings.

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OpenAlex reports 8 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

One unique group of consumers which has recently attracted the attention of many marketing professionals is the yuppie (young urban professional) market segment. Yet little is known or understood about this segment's service needs, preferences, and behavior or about the marketing strategies necessary to attract this type of consumer to various types of services. The study described here directly investigates yuppie consumers and their preferences and habits concerning services. This article utilizes a study among yuppies concerning a particular service, as well as previous literature on the yuppie market, to provide meaningful insights as to how marketing decision makers can develop more effective marketing strategies to attract yuppie consumers to the various service offerings.

Key concepts: Marketing, Business, Service (business), Services marketing, Marketing management, Marketing research, Marketing mix, Marketing strategy

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