Automated e-business negotiation: model, life cycle, and system architecture
Haifei Li, Stanley Y. W. Su, Herman X. Lam
Abstract
Haifei Li, Stanley Y. W. Su, Herman X. Lam
Abstract
How to apply negotiation principles to E-business is an important topic for both negotiation research and E-business research. Automation of E-business negotiation is even more challenging due to the inherent complexity of business negotiations. Some research has been done in this area, but a comprehensive model for automated E-business negotiation is still missing. Furthermore, existing work in this area does not consider the negotiation process from a full life cycle perspective; therefore valuable information from a previous negotiation is not properly used for the future negotiations. This report discusses two important issues related to automated E-business negotiation: model and life cycle. A system architecture based on the model and the life cycle is proposed.
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How to apply negotiation principles to E-business is an important topic for both negotiation research and E-business research. Automation of E-business negotiation is even more challenging due to the inherent complexity of business negotiations. Some research has been done in this area, but a comprehensive model for automated E-business negotiation is still missing. Furthermore, existing work in this area does not consider the negotiation process from a full life cycle perspective; therefore valuable information from a previous negotiation is not properly used for the future negotiations. This report discusses two important issues related to automated E-business negotiation: model and life cycle. A system architecture based on the model and the life cycle is proposed.
Key concepts: Negotiation, Computer science, Process management, The Internet, Knowledge management, Business, World Wide Web, Political science