An Examination of the Performance Management Process within ESB International.

Performance Management is an important process for all organisations. This process should be a flexible and a continuous cycle. However it must be realised that, performance management is a complex and often difficult task. The employee relations mechanisms within ESB International provide an agreed process for performance management. This study will explore the current process, the workings of it, considering that each of the businesses have significant differences in their key accountabilities. The analysis sets outs to identify the current performance management process framework provided by the organisation and how it contributes to the overall success of the organisation. It will also examine feedback given by employees as to how this process is working in reality and what value they put on it. There has been a significant improvement noted in the last survey in regards to some elements of the process however evidence would suggest that further development is required. Performance management should be challenging, motivating and rewarding. Drawing on theses analyses, specific recommendations are made in regards to the workings of the current performance management process for the organisation in the management its employees.