ATTRACTIVE PUBLIC TRANSPORT - PASSENGER INFORMATION

This report comprises three studies dealing with various aspects of information to passengers used by public transport companies. The first study is a survey of requirements and needs of different groups of road users (public transport passengers, car travellers, newcomers). The following opinions of the passengers were expressed: (1) the information at bus stops could be more detailed, (2) the information on regulations concerning fares and changing routes is insufficient, (3) the next stop should always be announced. The second study is an inventory of Swedish and foreign information material for passengers. The study resulted in an evaluation of various information components. The third study, practical design and testing of information material, was aimed at bus stop information. Typical examples of various information components were compiled, tested and evaluated. With the test as a basis a proposal for the design of passenger information at bus stops is presented. /TRRL/