Principles of direct and database marketing : a digital orientation
Alan Tapp
Abstract
Alan Tapp
Abstract
PART I: INTRODUCING DIRECT MARKETING 1. What is direct marketing? 2. The database PART II: USING DIRECT MAREKTING TO ANALYSE THE MARKETING SITUATION 3. The customer database: analysis and applications 4. Using external databases in direct marketing PART III: SETTING OBJECTIVES & STRATEGIES WITHIN DIRECT MARKETING 5. Direct marketing objectives and strategies 6. The strategic influences on direct marketing 7. Relationship marketing and CRM 8. The Internet 9. Social networks: a new perspective for direct marketing PART IV: DIRECT MARKETING IMPLEMENTATION & CONTROL 10. Offers and incentives in direct marketing 11. Direct marketing media 12. Acquisition Media 13. Creative practice and consumer behaviour in direct marketing 14. Testing, budgeting and research in direct marketing
OpenAlex reports 17 citations for this work. Citation counts describe recorded attention and do not establish research quality.
A contribution statement is not available in the OpenAlex record.
Method details are not available in the OpenAlex metadata.
Findings are not separately available in the OpenAlex metadata.
Limitations are not available in the OpenAlex metadata.
Application details are not available in the OpenAlex metadata.
PART I: INTRODUCING DIRECT MARKETING 1. What is direct marketing? 2. The database PART II: USING DIRECT MAREKTING TO ANALYSE THE MARKETING SITUATION 3. The customer database: analysis and applications 4. Using external databases in direct marketing PART III: SETTING OBJECTIVES & STRATEGIES WITHIN DIRECT MARKETING 5. Direct marketing objectives and strategies 6. The strategic influences on direct marketing 7. Relationship marketing and CRM 8. The Internet 9. Social networks: a new perspective for direct marketing PART IV: DIRECT MARKETING IMPLEMENTATION & CONTROL 10. Offers and incentives in direct marketing 11. Direct marketing media 12. Acquisition Media 13. Creative practice and consumer behaviour in direct marketing 14. Testing, budgeting and research in direct marketing
Key concepts: Direct marketing, Digital marketing, Database marketing, Marketing research, Marketing management, Marketing, Return on marketing investment, Business