Gower handbook of teamworking

Part 1 Teams and the organization: the business environment the flexible organization corporate alignment and cultural realignment creating a team-based organization organizing for project work developing strategic team leaders teams and the learning organization transient teams and organizational structure. Part 2 Understanding teams: team needs analysis using team roles how teams learn a systems approach to team effectiveness intra-team communication choosing, joining and leaving teams creativity in teams managing stress for optimum performance negotiating teams in industrial relations. Part 3 Managing teams: the superteam approach leading team meetings team selection, psychometrics and feedback managing teams assertively solving problems face-to-face motivating teams coaching and mentoring teams designing and facilitating team development using management games turning teamwork into knowledge creation. Part 4 Teams and technology: making the most of new technology computer-supported co-operative work virtual teams information systems and cultural change IT teams in the London borough of Richmond.