Quality in education and training

Part 1 Perspectives on quality in organizations: designing organizations that learn quality assurance in a European context organizational culture, rewards and quality quality and the academic administrator TQM in an education and training context performance management in a competence framework quality in FE defining quality of higher education - the stakeholder approach. Part 2 Implementing quality in organizations: TQ implementation - cultural issues and training developing the European quality model strategic quality management profits and pitfalls in establishing a qualytechnic student satisfaction and perceptions of quality experiences in the design and conduct of enterprise audits monitoring the quality of quality control systems. Part 3 Quality in courses: improving the quality of a Jordan national curriculum developing quality in courses quality in course design - empowering students quality horses for quality courses - the place of intuition recognizing quality in engineering education. Part 4 Quality in learning and assessment exploring learner's perceptions of quality concept mapping, post questioning and feedback in distance education comparing chalk and cheese - quality in work-based learning using learning contracts to enhance the quality of work-based learning quality of assessment BS5750 for assessment. Part 5 Quality in teaching and training: post Warnock conditions for teaching quality teaching quality upward appraisal and its implications for HE a total quality approach to managing CBT development towards quality management in training design achieving quality in networked interactive video. Part 6 Quality in technology: quality in modernizing educational technology trends and issues in educational technology training quality and new technology connecting lectures and laboratory learning with CAI graphical routes to quality courseware enhancing the quality of student-centred mathematics.