URBAN PUBLIC TRANSPORT PERFORMANCE: SOME NEW ZEALAND FINDINGS PUT INTO CONTEXT. 13TH AUSTRALASIAN TRANSPORT RESEARCH FORUM, CHRISTCHURCH, NEW ZEALAND, 18-21 JULY 1988; FORUM PAPERS. VOLUME 1 AND 2

This paper is concerned with the measurement of performance of urban public transport services, with an emphasis on bus services. It discusses the purposes of performance measurement in urban public transport systems and the structuring, applications and limitations of performance indicator 'packages'. The development of a system to assist the New Zealand government in monitoring the performance of the four major municipal bus operators is described. Evidence is presented on trends in their performance over the last 10 years and on comparisons between them. The paper also compares the New Zealand data with data for selected bus, tram and urban rail operations in China, to indicate the wide differences between performance characteristics in Australasia and in a developing country. (Author/TRRL)