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TAXI OPERATIONS IN SWEDEN AND TAXI CUSTOMERS' OPINIONS OF SERVICE FOUR YEARS AFTER DEREGULATION..

Thomas Laitila, Agneta Marell, Kerstin Westin

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Key concepts: Deregulation, Business, Service (business), Marketing, Operations management, Advertising, Engineering, Economics

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TAXI OPERATIONS IN SWEDEN AND TAXI CUSTOMERS' OPINIONS OF SERVICE FOUR YEARS AFTER DEREGULATION.. — Research Paper | ScholarLens