1998Unpublished venueRequires access

DYNAMIC TRAVEL INFORMATION SYSTEM FOR PUBLIC TRANSPORT: PREREQUISITES AND APPLICATION

Pbl Wiggenraad

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Abstract

About 25% of all car trips could be made by public transport. For about half of these trips the car is favoured because of lack of information about the public transport alternative. Moreover, inadequate information often causes dissatisfaction, especially in case of delays and disturbances. Based on an analysis of travel information prerequisites, elements of a high quality information system for public transport trips are presented, including means of information transfer, media for data exchange and the organisation of information supply. The information system and the financial consequences are elaborated for the Delft (Netherlands) example. A dynamic travel information system is only useful in combination with a vehicle location and arrival moments precalculation system. Such a combined system is expensive but necessary for a substantial quality improvement. (A) For the covering abstract of the conference see IRRD E203386.

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What this paper is about

About 25% of all car trips could be made by public transport. For about half of these trips the car is favoured because of lack of information about the public transport alternative. Moreover, inadequate information often causes dissatisfaction, especially in case of delays and disturbances. Based on an analysis of travel information prerequisites, elements of a high quality information system for public transport trips are presented, including means of information transfer, media for data exchange and the organisation of information supply. The information system and the financial consequences are elaborated for the Delft (Netherlands) example. A dynamic travel information system is only useful in combination with a vehicle location and arrival moments precalculation system. Such a combined system is expensive but necessary for a substantial quality improvement. (A) For the covering abstract of the conference see IRRD E203386.

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Available abstract

About 25% of all car trips could be made by public transport. For about half of these trips the car is favoured because of lack of information about the public transport alternative. Moreover, inadequate information often causes dissatisfaction, especially in case of delays and disturbances. Based on an analysis of travel information prerequisites, elements of a high quality information system for public transport trips are presented, including means of information transfer, media for data exchange and the organisation of information supply. The information system and the financial consequences are elaborated for the Delft (Netherlands) example. A dynamic travel information system is only useful in combination with a vehicle location and arrival moments precalculation system. Such a combined system is expensive but necessary for a substantial quality improvement. (A) For the covering abstract of the conference see IRRD E203386.

Key concepts: TRIPS architecture, Public transport, Passenger information, Transport engineering, Information system, Information quality, Quality (philosophy), Business

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