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MANAGEMENT OF A TRANSPORTATION SYSTEM FOR THE DISADVANTAGED

G E Mouchahoir

Abstract

This analysis of eight social service centers in Atlanta indicated a lack of management, operational, and planning experience in providing transportation services to their clients, rather than a lack of funds to purchase more vehicles and hire more operators. It is recommended that all agencies now operating transportation services join a centralized system in order to have a comprehensive metropolitan area-wide transportation subsystem serving the entire metropolitan area population when social services are needed. One telephone number would be established for the central agency that could be called for transportation to social service centers. This agency would operate a two-level system--one on a fixed-route basis and the other on a random-demand basis. /HRIS/

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Key concepts: Metropolitan area, Agency (philosophy), Disadvantaged, Business, Atlanta, Transportation planning, Service (business), Transport engineering