Marcia Trotta
Abstract
This text, written by a library manager, consists of an in-house staff development programme for libraries. It argues that successful staff development means more efficient use of valuable human resources, better service, and satisfied staff.
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This text, written by a library manager, consists of an in-house staff development programme for libraries. It argues that successful staff development means more efficient use of valuable human resources, better service, and satisfied staff.
Key concepts: Service (business), Staff management, Human resources, Engineering management, Business, Knowledge management, Operations management, Engineering