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2022•Unpublished venueOpen access

A COMBINED APPROACH FOR USABILITY EVALUATION OF AN E-COMMERCE WEBSITE: REMOTE USABILITY TESTING, EYE-TRACKING, AND SUS TECHNIQUES

Thanaa Saad Alsalem, Maymunah Abdullatif Alismail and Majed Aadi Alshamari

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Abstract

E-commerce has become a popular method to provide customers with their needs. This paper aims to evaluate the usability of an e-commerce Chamberlain Coffee website using remote usability testing, eye-tracking, and system usability scale (SUS). Then,

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E-commerce has become a popular method to provide customers with their needs. This paper aims to evaluate the usability of an e-commerce Chamberlain Coffee website using remote usability testing, eye-tracking, and system usability scale (SUS). Then,

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Available abstract

E-commerce has become a popular method to provide customers with their needs. This paper aims to evaluate the usability of an e-commerce Chamberlain Coffee website using remote usability testing, eye-tracking, and system usability scale (SUS). Then,

Key concepts: Usability, System usability scale, Web usability, Computer science, Usability inspection, Usability lab, Eye tracking, Usability engineering

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A COMBINED APPROACH FOR USABILITY EVALUATION OF AN E-COMMERCE WEBSITE: REMOTE USABILITY TESTING, EYE-TRACKING, AND SUS TECHNIQUES — Research Paper | ScholarLens