2022•Journal of Korea Service Management SocietyRequires access

A Study on the Effects of Authentic Leadership on the Positive Psychological Capital and the Innovative Behavior: Focused on the Airline Flight Attendants

Ji Ah Jeong

Abstract

The purpose of this study is to find the effects of authentic leadership on the positive psychological capital and the innovative behavior in airline flight attendants. Questionnaires are collected from 202 airline flight attendants. The results are following: first, The authentic leadership had partially positive effect on the positive psychological capital. Second, The positive psychological capital had partially positive effect on the innovative behavior. Third, The authentic leadership had positive effect on the innovative behavior. Fourth, The positive psychological capital had mediating effects partially between authentic leadership and innovative behavior. The results provided useful implications for effective human resource management to secure competitiveness in airlines.

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Key concepts: Positive psychological capital, Authentic leadership, Psychology, Capital (architecture), Positive relationship, Business, Social psychology, Marketing