2022•INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENTOpen access

CONFLICT MANAGEMENT AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE

Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya , Kanchipuram, Dr. C. K. GOMATHY

Abstract

Conflict is defined in organizations as the presence of disharmony that develops when various individuals' or groups' aims, interests, or values are incompatible and obstruct one other's attempts to attain objectives. The origins of conflict in organizations and institutions are viewed from several perspectives. Mankind has been confronted with strife since the beginning of time. The conflict appears to be unavoidable; once humans interact, the conflict appears to thrive. This study aims to define the terms conflict management, organizational conflict, and conflict management and their impact. Keywords: Conflict, Organizational Performance (OP), Impact on organizational performance.

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Key concepts: Organizational conflict, Conflict management, Conflict resolution research, Conflict resolution, Political science, Organizational performance, Public relations, Social psychology