1992•Unpublished venueRequires access

The Benchmarking Book

Michael J. Spendolini

Abstract

Benchmarking - the systematic evaluation of the best of the competition - is the new buzzword in quality/product planning. This book is a synthesis of lessons learned from pioneering benchmarking companies. Drawing on the experiences of such diverse companies as Boeing, Xerox, ATT forming a benchmarking team; identifying a benchmarking partners; collecting and analyzing benchmarking information; and taking action.

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Available abstract

Key concepts: Benchmarking, Competition (biology), Product (mathematics), Best practice, Engineering, Computer science, Engineering management, Business