New Product Development through QFD Methodology – A Short Survey

This paper presents a literature review of quality function deployment (QFD). The introduction and history of survey in QFD is accounted first, followed by methodology of Quality Function Deployment. Then a categorical analysis is conducted about QFD’s functional fields, applied industries and methodological development. It is hope that this paper be full of short review about QFD can serve the needs of researchers and practitioners for easy references of QFD studies with respective applications and hence promote future development in quality deployment. Keywords- QFD, House of quality, Voice of the customer, Customer satisfaction.