Job Satisfaction & Organizational Commitment of State Sector Employees of Sri Lanka: Moderating effect of Demographical Factors

Evaluating job satisfaction among employees is an increasingly important area of concern for  employers. This helps to recruit and retain quality employees as well as to deliver a quality service or  product to the customers. This study examines the relationship between job satisfaction and  organizational commitment among graduate employees in the State sector of Sri Lanka.Also the effect  of demographic factors such as age, gender and experience on job satisfaction and organizational  commitment are also analyzed.  The sample for this research was selected from the Department of Customs, Department of Inland  Revenue and the Department of Excise on random basis. From each department 50 employees were  selected on random basis and all together 150 participants were selected for the study. The results  indicate that the job satisfaction and organizational commitment of males are higher than those of  females. The job satisfaction is in an average level. The organizational commitment is in a satisfactory  state. There is a positive significant relationship between job satisfaction and organizational  commitment.