2019The USV Annals of Economics and Public AdministrationOpen access

IMPACT OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON JOB PERFORMANCE OF PRIVATE BANK EMPLOYEES IN BANGLADESH

Sanjida Nusrat Lovely, Mohammad Khaled Afzal, Zahurul Alam

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Abstract

The purpose of this study is to investigate the impact of job satisfaction and organizational commitment on job performance of private commercial bank employees’ in Bangladesh. For the study, data were collected from 395 employees of different private commercial banks through structured questionnaire. To evaluate the relationship and impact between variables, correlation and regression analysis were used. The findings revealed that job satisfaction and organizational commitment are positively correlated with employee’s job performance. Those two independent variables also impacts positively on job performance. The influence of job satisfaction is more than the influence of organizational commitment on employee’s job performance. Recommendations have been offered for the decision makers in business organization on how to improve job satisfaction and organizational commitment of the employee’s in organization. Limitations of the research and directions for future research have also been suggested.

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What this paper is about

The purpose of this study is to investigate the impact of job satisfaction and organizational commitment on job performance of private commercial bank employees’ in Bangladesh. For the study, data were collected from 395 employees of different private commercial banks through structured questionnaire. To evaluate the relationship and impact between variables, correlation and regression analysis were used. The findings revealed that job satisfaction and organizational commitment are positively correlated with employee’s job performance. Those two independent variables also impacts positively on job performance. The influence of job satisfaction is more than the influence of organizational commitment on employee’s job performance. Recommendations have been offered for the decision makers in business organization on how to improve job satisfaction and organizational commitment of the employee’s in organization. Limitations of the research and directions for future research have also been suggested.

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Available abstract

The purpose of this study is to investigate the impact of job satisfaction and organizational commitment on job performance of private commercial bank employees’ in Bangladesh. For the study, data were collected from 395 employees of different private commercial banks through structured questionnaire. To evaluate the relationship and impact between variables, correlation and regression analysis were used. The findings revealed that job satisfaction and organizational commitment are positively correlated with employee’s job performance. Those two independent variables also impacts positively on job performance. The influence of job satisfaction is more than the influence of organizational commitment on employee’s job performance. Recommendations have been offered for the decision makers in business organization on how to improve job satisfaction and organizational commitment of the employee’s in organization. Limitations of the research and directions for future research have also been suggested.

Key concepts: Job satisfaction, Organizational commitment, Job performance, Personnel psychology, Affective events theory, Business, Job attitude, Contextual performance

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