Synthesising business process management maturity models: Their anatomy and assessment

Business Process Management (BPM) maturity models are tools that help organizations in determining the capabilities required to progress in their BPM ambitions. However, the disparity of key components across different maturity models and lack of assessment tools to gauge maturity, limits the applicability of the models. Following Design Science Research and Content Analysis methods, this research presents two artifacts to address these issues: (i) a meta-model that captures the structure of BPM maturity models and (ii) a maturity grid for BPM Strategic-Alignment capabilities as an example of a ‘ready to use’ assessment tool to measure BPM maturity in organizations.